Privacy Policy
Introduction
Sri Kuching ("we", "us", "our") operates an automotive repair workshop located in Taman Mastiara, Kuala Lumpur, Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us by phone, WhatsApp, email, or in person at our workshop — for example when you request a quote or book an appointment. This may include your name, phone number, email address, vehicle details, and any message content you share with us. Our website does not include a contact submission form; enquiries are handled through the channels listed on our Contact page.
How We Use Your Information
We use the information we collect to respond to your enquiries, schedule appointments, provide automotive repair services, and send service-related communications. We do not sell your personal information to third parties.
Data Sharing
When you contact us via WhatsApp or email, your information is processed by those respective service providers according to their own privacy policies. Our Contact page includes an embedded Google Map, which may collect usage data as described in Google's privacy policy. We may also disclose information when required by Malaysian law or to protect our rights and safety.
Data Security
We implement reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details provided on our Contact page. We will respond to your request within a reasonable timeframe.
Contact Us
If you have questions about this Privacy Policy, please contact us by phone at 010-900 3513, email at srikuchingcarcare@gmail.com, or visit our workshop at No. 21, and adjacent structure, Jalan 5/18d, Taman Mastiara, 51200 Kuala Lumpur.